Privacy Policy

Overview

This privacy policy explains what personal information Spino collects when you use spinobet.io, why we collect it, and the choices you have about it. Spino is operated by [Operator legal entity] (referred to here as ‘Spino’, ‘we’, ‘us’ or ‘our’). By using this site or creating an account, you agree to the collection and use of information as described below.

Information We Collect

We collect information in a few different ways:

  • Account information — the email address, password and basic identity details you provide when you register, plus anything you submit during identity verification.
  • Transaction information — deposit and withdrawal records, including the cryptocurrency addresses and amounts involved, and your betting and gameplay history.
  • Technical information — IP address, device and browser type, and general usage data collected automatically when you visit the site.
  • Communications — anything you send us through the contact form or customer support, kept so we can respond to you and refer back to prior conversations.

How We Use Your Information

We use the information we collect to operate your account, process deposits and withdrawals, verify your identity where required, apply deposit and self-exclusion limits you’ve set, respond to support requests, detect fraud and abuse, and meet our legal and regulatory obligations. We don’t sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking

Spino uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the site is used so we can improve it. Some cookies are required for the site to function; others are optional and used for analytics. You can control or disable cookies through your browser settings, though doing so may affect parts of the site that rely on them, including staying logged in.

Third Parties We Share Data With

We share information with third parties only where it’s necessary to run the service: payment and cryptocurrency processors to handle deposits and withdrawals, identity verification providers where required by law, hosting and infrastructure providers who store and secure our systems, and regulators or law enforcement where we’re legally required to disclose information. Any third party we share data with is required to protect it and use it only for the purpose it was shared for.

Data Retention

We keep account and transaction records for as long as your account is active, and for a period afterward as required by applicable financial and gambling regulations — typically several years past account closure. We keep other information, like support communications, only as long as necessary for the purpose it was collected for.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, request that we correct inaccurate information, request deletion of your information (subject to our legal retention obligations), object to or restrict certain processing, and request a copy of your data in a portable format. To exercise any of these rights, contact us at [support email].

Data Security

We use encryption and standard technical safeguards to protect your information both in transit and at rest, and we restrict internal access to personal data to staff who need it to do their jobs. No system is completely immune to risk, and we’ll notify you and any relevant regulator as required by law if a breach affects your information.

Children’s Privacy

Spino is intended for players aged 18 and over, 21+ where local law requires it. We don’t knowingly collect information from anyone under the applicable legal age, and we close and refund any account found to belong to an underage user in line with our terms of use.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be noted on this page with an updated revision date, and continued use of the site after a change takes effect means you accept the updated policy.

Contact Us

Questions about this policy or your personal information can be sent to [support email], or through our contact page. See our about page for more on who operates Spino.